Edit a Closed User Group

You can remove a subscriptionClosed A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription from a CUG by ending or deleting the CUG service on the subscription. If the CUG is active and has no end date defined, it can only be ended, the current end date updated, or if it has a future start date it can be deleted.

To change the expiry date on a CUG:

  1. Access the Subscription to which the expiry date is to be updated.

    The Subscription Summary screen is displayed.

  2. From the sub-menu, select Billing > Services.

    The Services panel is displayed.

  3. Right-click on the relevant CUG, and select Change.

    The Subscription Details dialog is displayed.

  4. Enter the new date in the Expiry field.

  5. Select Confirm to save the changes.

To delete a CUG:

  1. Access the Subscription to be removed from a closed userClosed A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent. groupClosed In the Customer Manager Platform hierarchy, the highest level of the structure. The group level can be used to group corporates. Groups can hold financial information..

    The Subscription Summary screen is displayed.

  2. From the sub-menu, select Billing > Services.

    The Services panel is displayed.

  3. Right-click on the relevant CUG, and select Delete.

  4. Select Yes to confirm the deletion.

In addition, when a subscription is disconnected in CMPClosed Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers., any effective CUG service will be expired and the subscription’s mobile number will be disconnected on the OCS. Disconnecting the subscription on the OCS will automatically remove the subscription from any CUG with which they were associated.